
- #OPEN FACEBOOK MESSENGER JAVASCRIPT HOW TO#
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You can personalize a message to greet visitors on your website. The more information you add ahead of time, the more you can control the narrative and guide customers through the sales funnel. When visitors to your site have a question, the bot will respond with an answer found in FAQs or whatever you specify. 24/7 chatbotĪs mentioned before, you can use the Facebook Chat plugin as an AI chatbot. Here are a few common and practical ways people use the plugin. How can you use it?įacebook Messenger is a flexible tool, so if you can find a reason to incorporate a live chat feature in your website’s daily functions, it’ll probably work. Since your customers will likely have this app on their phone, they’ll get notified when you respond. You can continue the conversation right in Messenger with everything you talked about still there. On the same note, you don’t have to capture information and fear that you’ll lose an entire conversation because you had to refresh a live chat app. When guests start a conversation on your website, they don’t have to learn brand new tools to keep it going. When it comes to Facebook Messenger, you get all of this and more. You can effectively become available 24/7, using humans during office hours and chatbots for evenings, overnights, and holidays. Together, using a chatbot and a real-life customer service representative can benefit your website’s customer service game. You get all the convenience of quick service, but can better cater to individual requests and questions that may not be a part of your regular algorithm and FAQs. On the flip side, having a dedicated customer service team behind the chat client is just as important as the consistency an AI can bring to the table.
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A chatbot is designed to answer visitors’ questions as you program it to answer and will learn over time how to answer questions it may not be so familiar with. That’s right-you won’t have to worry about variables in human thought, attitude, and patience. If you prefer using a chat client as a customer service AI, you can take advantage of the endless stamina an AI has. It also helps you generate meaningful leads and record customer data (contact information, regional interest, demographics, and more).

For one, you can instantly create a good rapport with potential customers and clientele, guiding them closer to the conversion you want to see. The benefits of using any chat service on your website, live or otherwise, are both obvious and unique. And if it’s a chat service they're already using, they’ll be significantly more likely to contact you using this platform. Its widespread use offers familiarity and convenience, as guests can feel in control of the application they’re using. But behind this, “just another live chat service” is a reliable, global name. Yes, Facebook Messenger is another live chat service. What makes Facebook Messenger a unique website feature?
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Here is the complete guide to adding Facebook Messenger to any website, from easy plugin to custom code (and there really isn’t that much code work).
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It is free to use, entirely recognizable, and an incredible asset to your sales funnel process.
#OPEN FACEBOOK MESSENGER JAVASCRIPT INSTALL#
If you need a reliable, semi-automated chat service for your website, you can download and install the Facebook Chat Plugin. Why wouldn’t you want something like this for your website? Knowing that there is someone just a click away builds consumer confidence and can triple conversion rates, according to Ometrics. But chances are that you don’t know all it can do for you.Īccording to a 2016 study conducted by Facebook, 53% of customers are more likely to shop with a business that they can message.


The use of Facebook Messenger can benefit your businessįacebook Messenger has been around for a while at this point, and most likely, you already know how to use it. One of these stellar services is none other than Facebook Messenger. This is 2021! And, despite a few global setbacks, we can say that 2021’s web services are looking mighty appealing. Gone are the days where you have to wait to hear back in 24-48 hours from a business or sales representative about one of their services, products, or blog posts. I mean, if you can’t try on a pair of shoes, you should at least be able to ask a question about them and receive an answer fairly quickly, right? Um, yeah! Fortunately, the Internet caught on fairly quickly to this in the past few years. When it comes to running an online business, you need to build consumer trust as quickly and efficiently as possible.
